YOUR BILL EXPLAINED

Understanding your gas statement

Statements are usually issued monthly or quarterly. If you have quarterly billing, your first statement will arrive within three months of your account opening.

Once you’ve set up your online account, you can view bills and provide regular meter readings to ensure your bills are up to date and accurate.

Your gas statement explained:

1. Unique customer account number
2. Business name and billing address
3. The billing period of the invoice
4. Service account number and invoice number
5. Physical supply address
6. Breakdown of charges including VAT
7. Total number of invoices for the billing period
8. Total cost including any debit/credit balance from previous bills

You can submit your meter readings to us online. You can also call 0345 725 2526 or submit by post to:

SSE Energy Solutions
No. 1 Forbury Place
43 Forbury Road
Reading
RG1 3JH

Standard gas statement

Understanding your gas invoice

Invoices are usually issued monthly or quarterly. If you have quarterly billing, your first invoice will arrive within three months of your account opening. Once you’ve set up your online account, you can view bills and provide regular meter readings to ensure your bills are up to date and accurate.

Your gas invoice explained:

1. Unique customer account number
2. Business name and billing address
3. The billing period and the tax point date (the date the bill is produced)
4. Physical supply address
5. Meter reference number, meter details, readings and usage details
6. Breakdown of charges including VAT
7. Total including any debit/credit balance from previous bills

You can submit your meter readings to us online. You can also call 0345 725 2526 or submit by post to:

SSE Energy Solutions
No. 1 Forbury Place
43 Forbury Road
Reading
RG1 3JH

Standard gas invoice

Understanding your electricity statement

Statements are usually issued monthly or quarterly. If you have quarterly billing, your first statement will arrive within three months of your account opening.

Once you’ve set up your online account, you can view bills and provide regular meter readings to ensure your bills are up to date and accurate.

Your electricity statement explained:

1. Unique customer account number
2. Business name and billing address
3. The billing period of the invoice
4. Service account number and invoice number
5. Physical supply address
6. Breakdown of charges including VAT
7. Total number of invoices for the billing period
8. Total including any debit/credit balance from previous bills

You can submit your meter readings to us online. You can also call 0345 725 2526 or submit by post to:

SSE Energy Solutions
No. 1 Forbury Place
43 Forbury Road
Reading
RG1 3JH

Standard electricity statement

Understanding your electricity invoice

Invoices are usually issued monthly or quarterly. If you have quarterly billing, your first invoice will arrive within three months of your account opening.

Once you’ve set up your online account, you can view bills and provide regular meter readings to ensure your bills are up to date and accurate.

Your electricity invoice explained:

1. Customer account number
2. Business name and billing address
3. Billing period of the invoice
4. Tax point date (the date the bill is produced)
5. Breakdown of charges including VAT
6. Bill total
7. Meter Point Administration Number (MPAN) – also known as Supply Number and “top line”.

You can submit your meter readings to us online. You can also call 0345 725 2526 or submit by post to:

SSE Energy Solutions
No. 1 Forbury Place
43 Forbury Road
Reading
RG1 3JH

Standard electricity invoice