In an emergency
If you lose supply or can smell gas
Business energy customers (24 hours a day):
Gas emergency: 0800 111 999
Electricity emergency: 105
Heat Networks customers (24 hours a day):
Outages and failures: 0800 316 2194
Slough Utility Services customers (24 hours a day):
Outages and failures: 0800 197 5868
Slough Utility Services customers (24 hours a day):
Hot water or fresh water emergencies: 0800 197 5868
For everyday enquiries
To get in touch online or by phone when there’s no emergency
Let’s get you to the right team. How can we help you?
Business energy
You want to talk about your business energy supply – whether you’re an existing SSE customer or looking to switch to a new green energy plan, we can help.
Distributed energy
Your business is working with, or interested in working with, SSE on a distributed energy infrastructure project.
Smart buildings
Your business is working with, or interested in working with, SSE on applying Smart Buildings technology.
SSE & ME - Heat customers
You want to talk to SSE Heat Networks about your energy supply – whether you’re an existing customer or just moving into a property supplied by us, we can help.
Slough utility services (SSE & ME)
You want to talk to Slough Utility Services about your energy supply – whether you’re an existing customer or just moving into a property supplied by us, we can help
EV Customer Service
Needing some support for one of our EV Charging Hubs? Want to speak to one of our EV team? For all information about our EV Charging Hubs and more check out our page on the link below.
For energy brokers
Fixed-price quote request
Our fixed-price energy plans all come with 100% renewable electricity as standard and optional renewable gas.
If you’re looking for a quote for a fixed-price energy plan, click on the button below.
Flexible contract quote request
For large energy users (more than 1MW per year), our flexible plans allow customers to buy energy in increments to optimise consumption and costs, with optional 100% renewable electricity and renewable gas.
Useful documents
Looking for application forms, regulatory information, Terms and Conditions or our LOA template? View and download useful documents here.