PAY YOUR BILL

Direct Debit is the easiest way to pay. It also protects you via the Direct Debit Guarantee and avoids the risk of late payment.

If you don’t have a direct debit set up, please return a completed Direct Debit mandate by email to DDmandate@sse.com.

• If your payment method is budget Direct Debit, we’ll take a set amount on your chosen date.
• For variable Direct Debit, we’ll take payment in line with your agreed payment terms. If you have any payment issues, please notify us within five days of receiving your bill.
• If you’re billed quarterly but would like to switch to a budget Direct Debit paying a fixed amount each month, please call our Billing Team on 0345 7252526

You can pay as a guest online here

You can confirm how we should allocate your payment by email to RemittanceAdvice@sse.com -

Subject: ‘Card - £value – customer number’ and list the invoices you are paying.

We are currently in the process of moving all our customers to a new billing system. Please always refer to your invoice for the correct bank details. These are confirmed below.

If you are receiving our new ‘SSE Energy Solutions’ invoices, please use these bank details:

Sort code: 60-17-21
Account number: 99370069
Address: NatWest Bank, 13 Market Place, Reading, RG1 2E

For international transfers
IBAN: GB86NWBK60172199370069
SWIFT/BIC: NWBKGB2L

Please quote your Invoice Structure Identifier as the payment reference. It’s important that you include this to avoid a delay in your payment being allocated. You will find your Invoice Structure Identifier on the front page of your invoice.

Remittance information for a bulk payment (multiple invoices/sites) can be emailed to RemittanceAdvice@sse.com.

Download Bank Details Confirmation Letter. For a signed copy of this letter, please email incometeam@sse.com.

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If you are receiving our older invoices, please use these bank details.

Sort code: 57-17-57
Account number: 00000000 (Eight zeros)
Address: NatWest Bank, 13 Market Place, Reading, RG1 2EP

For international transfers
IBAN: GB25NWBK60172100800252
SWIFT/BIC: NWBKGB2L

Remittance information for a bulk payment (multiple invoices/sites) can be emailed to RemittanceAdvice@sse.com.

You can pay by credit or debit card by calling 0333 313 9179. Our payment line is open 24/7.

It is important that you enter your 10-digit customer Invoice Structure Identifier or customer account number carefully. If we are unable to identify you as the payer, we may need to refund your payment.

You can confirm how we should allocate your payment by email to RemittanceAdvice@sse.com

Subject: ‘Phone - £value – customer number’ and list the invoices you are paying.

You can pay at any Post Office, NatWest Bank, your own bank, or any PayPoint terminal.

You must take the bill and giro slip with you to make a payment.

When sending cheque payments, please use this address:

SSE
PO Box 144
Blyth
NE24 9FT

To minimise delays, please always include your bank giro slip and write your customer account number, or invoice structure identifier, on the reverse. Your cheque should be written out to ‘SSE’.

If you’re paying multiple accounts or invoices, please always include a complete remittance advice with the cheque.