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PAY YOUR BILL

How to pay

You can pay your energy bills by direct debit, bank transfer, debit/credit card, cheque or over the counter at a bank, post office or where you see a PayPoint sign. Your bill has a “how to pay” guide on the reverse and includes all the details you’ll need. Please quote your customer account number and invoice number on your remittance advice. If you’re paying bills for multiple sites, please list them all.

Direct debit is the easiest way to pay. It also protects you via the Direct Debit Guarantee and avoids the risk of late payment.

If you don’t have a direct debit set up, please return a completed direct debit mandate by email to business.enquiries@sse.com, or by post to:

SSE Energy Solutions Billing
No. 1 Forbury Place
43 Forbury Road
Reading
RG1 3JH

  • If your payment method is budget direct debit, we’ll take a set amount on your chosen date.
  • If you choose variable direct debit, we’ll take payment in line with your agreed payment terms. If you have any payment issues, please notify us within five days of receiving your bill.
  • If you’re billed quarterly but would like to switch to a budget direct debit paying a fixed amount each month, please call our customer service team on 0800 389 4466.