PAY YOUR BILL

Direct Debit is the easiest way to pay. It also protects you via the Direct Debit Guarantee and avoids the risk of late payment.

If you don’t have a direct debit set up, please return a completed Direct Debit mandate by email to DDmandate@sse.com.

• If your payment method is budget Direct Debit, we’ll take a set amount on your chosen date.
• For variable Direct Debit, we’ll take payment in line with your agreed payment terms. If you have any payment issues, please notify us within five days of receiving your bill.
• If you’re billed quarterly but would like to switch to a budget Direct Debit paying a fixed amount each month, please call our Billing Team on 0345 7252526

You can pay as a guest online here

You can confirm how we should allocate your payment by email to RemittanceAdvice@sse.com -

Subject: ‘Card - £value – customer number’ and list the invoices you are paying.

Please always refer to your invoice for the correct bank details. These are confirmed below.

From October 2024 our new bank account details are:

Bank: Barclays Bank PLC
Sort code: 20-00-00
Account number: 93874796
Address: 1 Churchill Place, London, E14 5HP

For international transfers
IBAN: GB72BARC20000093874796
SWIFT/BIC: BARCGB22

Bank details Confirmation Letter - Barclays Bank Account For a signed copy of this letter, please email incometeam@sse.com.

Our Natwest bank account remains open until further notice

Sort code: 60-17-21
Account number: 99370069
Address: Chatham RCSC, Western Avenue, Waterside Court, Chatham, Kent, ME4 4RT

For international transfers
IBAN: GB86NWBK60172199370069
SWIFT/BIC: NWBKGB2L

Bank Details Confirmation Letter - Natwest Bank Account. For a signed copy of this letter, please email incometeam@sse.com.

Please quote your Invoice Structure Identifier as the payment reference. It’s important that you include this to avoid a delay in your payment being allocated. You will find your Invoice Structure Identifier on the front page of your invoice.

Remittance information for a bulk payment (multiple invoices/sites) can be emailed to RemittanceAdvice@sse.com.

You can pay by credit or debit card by calling 0203 650 4340. Our payment line is open 24/7.

It is important that you enter your 10-digit customer Invoice Structure Identifier or customer account number carefully. If we are unable to identify you as the payer, we may need to refund your payment.

You can confirm how we should allocate your payment by email to RemittanceAdvice@sse.com

Subject: ‘Phone - £value – customer number’ and list the invoices you are paying.

You can pay at any Post Office, NatWest Bank, your own bank, or any PayPoint terminal.

You must take the bill and giro slip with you to make a payment.

When sending cheque payments, please use this address:

SSE
PO Box 144
Blyth
NE24 9FT

To minimise delays, please always include your bank giro slip and write your customer account number, or invoice structure identifier, on the reverse. Your cheque should be written out to ‘SSE’.

If you’re paying multiple accounts or invoices, please always include a complete remittance advice with the cheque.