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How to pay

You can pay your energy bills by direct debit, bank transfer, debit/credit card, or over the counter at a bank, post office or where you see a PayPoint sign. Your bill has a “how to pay” guide on the reverse and includes all the details you’ll need.

Direct Debit is the easiest way to pay. It also protects you via the Direct Debit Guarantee and avoids the risk of late payment.

If you don’t have a direct debit set up, please return a completed Direct Debit mandate by email to DDmandate@sse.com.

  • If your payment method is budget Direct Debit, we’ll take a set amount on your chosen date.
  • For variable Direct Debit, we’ll take payment in line with your agreed payment terms. If you have any payment issues, please notify us within five days of receiving your bill.
  • If you’re billed quarterly but would like to switch to a budget Direct Debit paying a fixed amount each month, please call our Billing Team on 0345 7252526

What do I do if I can’t pay my energy bills?

Your options to manage debt for your business if you can’t afford your bills.