Woman in workshop


homeaccount business energy

Everything you need to manage your account is right here: view and pay bills, submit meter readings and access tools like SSE Clarity, Foresight and Virtual Power Plant.

Manage my account

Sign in or register for an account to see your account summary, view bills, make payments, submit meter readings and run reports on your energy usage.

Warehouse managers using tablet

Quick tasks


How to pay your bill

You can pay your energy bills by direct debit, bank transfer, debit/credit card, cheque or over the counter at a bank, post office or where you see a PayPoint sign.

Help paying your billHelp paying your bill

Your bill explained

If you’re wondering how to read your energy bills, our guide shows you what each section of your statement and invoice means so you can track and compare costs.

Help reading your billHelp reading your bill

Refunds and credits

If your gas or electricity bill is showing a credit balance, or you’re a direct debit customer who’s always in credit each month, you may be eligible for a refund.

How to get a refundHow to get a refund

Security deposits

If we’ve asked you to pay a security deposit, you’ll receive a full refund of your deposit when you close or transfer your account, with any accrued interest added.

More about security depositsMore about security deposits

Need to get in touch?

We’re here to help Monday to Thursday 8:30am to 5pm and 8:30am to 4.30pm on Fridays.

Website support:

0345 072 9570

General enquiries helpline:

0345 725 2526

Call centre employee