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The new Energy Bill Relief Scheme will support non-domestic customers

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Business Energy

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The Department for Business, Energy and Industrial Strategy (BEIS) has announced further details of the financial support that will be provided to businesses to manage energy costs this winter following the Prime Minister’s statement pledging help for businesses on 8 September.

Customers with a non-domestic energy account including businesses, the voluntary sector and public sector organisations such as schools and hospitals will be eligible for the support through the Energy Bill Relief Scheme (EBRS), which will apply for six months from 1 October to 31 March. The scheme will be reviewed after three months to consider if further support for some business segments is required.

All non-domestic customers, apart from those on existing fixed-term contracts with a price agreed before 1 April 2022 or customers who use gas to generate power which is supplied back to the grid, will be eligible for the support. This means the following customers will be eligible for support:

  • Those on fixed contracts that were agreed on or after 1 April 2022 (even if the contract starts at a later date)
  • Those signing new fixed contracts
  • Those on deemed, variable or out-of-contract rates
  • Those on flexible contracts

We are working to provide the support automatically on to your October bill from the start of November. For out-of-contract customers, who have received communication outlining increases to their rates from the start of October, we will backdate your support on your next bill.

Customers entering new fixed contracts will still be quoted and enter contracts based on the market price of energy. Discounts will be applied on the bill for eligible customers. The exact discount will be calculated when suppliers are in receipt of granular price information which will be provided by Government before the scheme commences.

More details of the government support scheme, the level of support and how it will apply for different contract types are available on gov.uk.

You can also find useful information on our EBRS and energy bill support webpages.

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