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Out of contract rates

Your electricity rate is changing

Wholesale gas and electricity have been trading at lower levels in 2023 compared to 2022. This is due to the milder temperatures at the start of the year and an increase in liquefied natural gas (LNG) deliveries to Europe, which has resulted in higher injections into gas storage facilities and reduced fears of supply shortages.

For the second time this year, we’re passing these reduced costs on to our customers through a lower unit rate.

If customers are eligible for government support through the Energy Bills Discount Scheme (EBDS), we will write to them separately with details of the discount.

Customers on VBR and deemed rates are still advised to get a quote for a fixed term energy contract.

Variable business rates

You’ll be billed out of contract rates for your electricity or gas if you haven’t agreed contract prices with us. This includes:

  • where you’ve moved into premises supplied by us and have yet to agree a new contract with us, or another supplier.
  • if your fixed term contract comes to an end and you haven’t agreed a new contract.
  • if you live in a domestic household (premises not owned by a commercial entity) and your fixed term contract has expired and you haven’t found an alternative supplier.

Until you agree a contract with us or change supplier, variable business rates (VBR) will apply.

VBR are not as competitively priced as our fixed term contracts, so more cost-effective options are likely to be available. For our best prices, explore our electricity and gas plans here.

VBR terms and conditions

All VBR will be subject to our deemed terms and conditions.

If you choose to change suppliers, there’s no need to give us notice. VBR will apply until the new supplier takes over.

Find out more about moving premises by clicking here.